Support

Baby Log

Need help with Baby Log, spotted a bug, or have a suggestion? We'd love to hear from you.

Get in touch

Email us and we'll get back to you as soon as we can:

support@babylog.live

Frequently asked questions

How do I share logging with my partner?

Open Baby profile from the main screen — you'll find a share code there. Send that code to your partner, and when they sign up (or from their own Baby profile screen) they can enter it to join the same baby's log. From then on, anything either of you logs shows up for both of you in real time.

How do I edit an entry I logged by mistake?

Tap the ✎ edit icon next to any entry in your log. You can adjust the time it was logged, and for feeds, the amount (ml) or duration (minutes) too.

Can I track more than one baby?

Yes — open Baby profile and tap "Add another baby." You can switch between babies from the same screen at any time.

I forgot my password / want to change it. What do I do?

Tap the account icon (👤) in the top corner of the main screen, then "Change password." If you're completely locked out and can't sign in at all, email us at the address above and we'll help you regain access.

How do I delete my account?

Tap the account icon (👤) in the top corner, then "Delete account." This is self-serve and permanent — it removes your login and any baby data that only you have access to. If a baby is shared with a partner, their access and that baby's history isn't affected.

Does the app work without internet?

You can view previously loaded data offline, but logging new entries needs a connection. You'll see a banner at the top of the app if you're offline, and everything syncs automatically the moment you're back online.

What are the "typical range" numbers on the charts?

They're general guidance based on your baby's age, meant to give rough context — not a medical assessment. Every baby is different. If you have any concerns about feeding, wees, or poos, please speak to your health visitor, GP, or pediatrician.

Is my data private?

Yes. Your data is only visible to you and anyone you've explicitly shared a baby with via a share code. We don't sell your data or share it with advertisers. See our Privacy Policy for full details.

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